I can look into this for you regarding switching over your account to a new name. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
@ComcastMartin i have the same request. want to change the name on bill to my wifes name. already changed my account name to her name and it says now hello Chendi when i log in but on the bill it still says my name. tried to PM you but dont see the "send messag" button on your page.