Community Forum

Can I superload my account?

gvero32
New Poster

Can I superload my account?

Hi, I recently got a grant from school for Wifi. I have to spend $250. My family has the $9.99/month deal because of school. Can I superload the account so I can pay possibly two years of wifi?

ComcastRayana
Official Employee

Re: Can I superload my account?

Hello, @gvero32! I am happy to hear you were able to get the grant for WiFi! What great news! You can pay in advance on your account. You would select the pay a different amount button and manually type in the amount you want to pay. When your statement prints it will show the credit balance and your monthly charges, showing no payment is due until that is used up. Please let us know if you have any additional questions.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!