Hello @lcampione1093, thanks for reaching out to our Digital Care Team through Forums. We appreciate you being a customer with us. The changes made and any updates to your account balance will not reflect on your end, until your next month's bill cycles out. We would be more than happy to double-check everything on our end if you would like.
If so, please send me a Private Message including your first and last name as it appears on the account.
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".