Community Forum

Billing

RANDY2356
Regular Visitor

Billing

Well Well I see my payment was finaly posted since I posted my question  this morning.But even though they have had my payment since 12/8 and my bill wasn't due till 12/14 they are still trying to charge me a late fee told you this is all a scam to charge $10.00 dollar late fees it is all comcast because you don't get mail on Sundays

ComcastGina
Official Employee

Re: Billing

Apologies for the delay here, @RANDY2356 ; we appreciate you taking the time to reach out and to let us know about the late fee. I would be glad to look at the account for you and ensure that it is addressed. Please click on my handle (ComcastGina) and "Send a message" with your name and service address, to start.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!