Hello alliej1963. We appreciate you visiting and posting on our Forums. Have you tried to change the Paperless billing setting in MyAccount? Here are instructions to change that setting: https://comca.st/2H5JAFV
If you would like further assistance, I can help review your billing preferences for a printed statement, in our system. To get started, please send me a private message and include your full name and service address so I can access your account.