juanita-d's profile

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4 Messages

Tuesday, July 28th, 2020 8:00 AM

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Billing suggestion

 It would really be helpful and extremely customer friendly if you would kindly reach out to us via email and inform us when our monthy charges are about to go up. How ‘bout sparing us the frustration of having to put up side-by-side monthly pfd files to tease out this info line-by-line???

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Accepted Solution

Expert

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31.9K Messages

5 years ago


@juanita-d wrote:

 It would really be helpful and extremely customer friendly if you would kindly reach out to us via email and inform us when our monthy charges are about to go up. How ‘bout sparing us the frustration of having to put up side-by-side monthly pfd files to tease out this info line-by-line???


Notices of increases are usually found in your billing statement a month or two before they happen.  Reading the notes on the statement is helpful.  😉

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