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Billing statments change or delete info

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Frequent Visitor

Billing statments change or delete info

Has anyone noticed how mobile care billing statements change layout when billing errors happen? Or <Edited> maybe it just on my account but very shadey. Me thinks something needs to be investigated any input?

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Official Employee

Re: Billing statments change or delete info

Hi there. We want to help you figure this out! Is this happening with Xfinity Mobile billing?


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Frequent Visitor

Re: Billing statments change or delete info

Yes and other things are happening. <Edited> thier is no contact to corporation or out come for <Edited> employees run thier own show <Edited>

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Frequent Visitor

Re: Billing statments change or delete info

Oh yeah bills make no sense on the times you go away from a normal bill shows no add charge or credit on account or how they appyed anywere make it and miind job and should not have feel this kind of stress