Billing statments change or delete info

[Mjb55]

Has anyone noticed how mobile care billing statements change layout when billing errors happen? Or <Edited> maybe it just on my account but very shadey. Me thinks something needs to be investigated any input?

[ComcastMorgan]

Hi there. We want to help you figure this out! Is this happening with Xfinity Mobile billing?

[Mjb55]

Yes and other things are happening. <Edited> thier is no contact to corporation or out come for <Edited> employees run thier own show <Edited>

[Mjb55]

Oh yeah bills make no sense on the times you go away from a normal bill shows no add charge or credit on account or how they appyed anywere make it and miind job and should not have feel this kind of stress