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Billing extension

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Billing extension

I have called Xifinity about an extension to my past due. I have been without work for a month due to Covid19. I was told by one of your rep that I need to pay by end of month. Well first my Internet comes in and out more than 2 months. I really need an extension until the 8th of August hopefully unemployment will get deposit. I am still waiting for my funds from unemployment. Please help. My son need the Internet so do I for online school.
Official Employee

Re: Billing extension

Hi there, @Mholley918


I want to help with your account and see if you have a payment arrangement scheduled. I can also answer any questions you have. 



Can you please private message me your full name? Thank you for posting to our forums. 
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