Community Forum

Billing and Downgrade

nrsone
Regular Visitor

Billing and Downgrade

When do changes in Billing show-up in the Account.

I dropped TV this month but the Bill still shows a charge for TV for a Sept payment.

 

Thanks 

ComcastMartin
Official Employee

Re: Billing and Downgrade

Hello, @nrsone

I can take a look at your bill regarding changes. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


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nrsone
Regular Visitor

Re: Billing and Downgrade

Thanks.  SInce I could not find a specific site to get the change, I decided to knock the front door--- your firm's main number.  The operator got me to a person who resolved the issue.

Thank you though for your response. 

ComcastMartin
Official Employee

Re: Billing and Downgrade

Sure thing! I am glad it was resolved! If you ever have any questions or concerns, please feel free to reach out to me. Thank you for being a valued part of Comcast and for taking apart on our Community forums.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!