New Poster
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1 Message
Bill not reflecting correct balance
I have called three times and talked to a customer support person who claimed my bill would be corrected and it hasn't been. There should be a 0 balance due.
New Poster
•
1 Message
I have called three times and talked to a customer support person who claimed my bill would be corrected and it hasn't been. There should be a 0 balance due.
XfinityAlyssaA
Official Employee
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2K Messages
4 years ago
Our team would be happy to look into your bill concerns. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."
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