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Bill increased by $30 without any notification

Regular Visitor

Bill increased by $30 without any notification

My bill increased from $60 to $90 this month, without getting any notifications. I'd like to keep the cost lower and stick with the previous plan. Could someone help me with this?



Official Employee

Re: Bill increased by $30 without any notification

Hello diego003. Thank you for visiting and posting on our Forum. Sudden increases in fees are usually at the end of a promotional/ discount period. Regarding promotional discounted offers, We offer an introductory discounted rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory discount period offer expires, the price does go to what we call Everyday Price or regular rate. 

I can assist with a review of your billing rates and the lower cost options. Please reach out to me via private message and include your full name and service address so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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