Hello @miabeeker, thanks for reaching out to us through Forums! We appreciate you being a customer with us and understand your concerns around the prorated billing. Your updated prorated account balance will not reflect on your end, until your next month's billing cycle. I would love love to double-check everything for you on my end.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".