Community Forum

Bill Miscalculation

Highlighted
New Poster

Bill Miscalculation

I was looking at my bill and it says 70.11 which is not normal. I asked for the bill break down and it seems that there was a math problem the bill should be 50.11, can someone help me with this I cant get in touch with anyone to help.
Highlighted
Official Employee

Re: Bill Miscalculation

Hi there, @Lenglish09

 

I would love to help you out and find a new promotion. There may be a one time charge on your account or your promotional pricing expired. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!