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Bill Increase, and Still Getting Late Fees during Pandemic

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Bill Increase, and Still Getting Late Fees during Pandemic

I'm still struggling greatly due to the pandemic but my bill keeps increasing and they keep adding more money onto it, way more than my bill, and I am pretty sure they're still charging me late fees.  Can someone help me?? 

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Official Employee

Re: Bill Increase, and Still Getting Late Fees during Pandemic

Hi there, @KristyFleming

 

One of my coworkers reached out to you last month in regards to wanting to help out with your bill. I wanted to reach out and see if you have been helped. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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