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1 Message
Automatic withdrawal set up for the wrong day?
I have an automatic payment coming out on 09/26/2020 was informed that i also had one on 09/21/20 which didn’t go through and services for suspended. I did not make a payment date for 09/21/2020 the agent doesn’t see me making one either. Now I stranded without services to work the new job i just acquired. This is horrible customer service 😕
Again
Expert
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31.9K Messages
5 years ago
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XfinityMichaelC
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4.4K Messages
5 years ago
Greetings, @magnusonluke! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that your services have been shut off. I would like to see what we can do to get them back for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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