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Access the bills of closed account

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Access the bills of closed account



I just moved my internet service from my old place to the new one. It seems the account with the old place has been closed. Now I need to access the bills of the closed account.  Could you help me do that? Thanks!

Official Employee

Re: Access the bills of closed account

Hello, waves_ur! Welcome to the Xfinity Forums.

If you just transferred service you should be able to still use the My Account app to see your billing history. If they aren't showing, then please send me a private message with your first and last name, as well as your service address so I can get that fixed for you.


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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