I received a $70 charge on my last bill for "in-home service charge" - really? You're charging me for a service charge for your equipment that died and you had to replace so you could keep charging me every month? That seems a bit of an over-reach on your part - I have 3 TVs and ultra-fast internet from you - I've been very pleased so far with the quality of Xfinity but charging charges like this? Please contact me.
Hello, mslongin3! We would be more than happy to address your concern regarding the service charge. To get started, please send me a Private Message with your full name, and your service address. Thank you!
To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side.