Visitor
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3 Messages
Ziply to Xfinity
I am moving to a home that had ziply as their service, but I am transferring my xfinity account to my new home. Do I need anything to make this transaction run smoothly?
Visitor
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3 Messages
I am moving to a home that had ziply as their service, but I am transferring my xfinity account to my new home. Do I need anything to make this transaction run smoothly?
EG
Expert
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110K Messages
3 years ago
First. Are you certain that Comcast service is actually available in your new area?
Second. If it is, you have to find out if your new premises is still connected to a live Comcast feed. If not, you'll need a tech out to reconnect you to the tap on the street /pole.
(edited)
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EG
Expert
•
110K Messages
3 years ago
It may or may not be possible depending on whether or not they disconnected the other end of the line from the tap (Comcast feed) on the pole / pedestal. You may need a tech to reconnect the premises. Then, when and if there is a connection, the modem will need to be activated for service (providing that you already have an active Comcast account / service).
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