Visitor
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1 Message
Youtube Restrictive Mode
whenever I’m connected to my Xfinity wifi, YouTube restricted mode gets enabled. i’ve tried everything but nothing works. this just started happening like two days ago. we’ve had this wifi for years and this has never happened. i have a student discount for the wifi, which may be a reason for this but again we’ve never had this problem in years prior.
XfinitySean
Official Employee
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956 Messages
4 hours ago
Hey there user_dh4u4l, thanks for reaching out here on the community forums! As an avid fan of going down YouTube rabbit holes, I'm sorry that you're getting stuck in restricted mode while connected to your home network. To clarify, when connected to your network, are you not able to change the settings on YouTube as shown here:
https://support.google.com/youtube/answer/174084?hl=en&co=GENIE.Platform%3DAndroid
Also, does this issue occur on any device connected to your network, or is it isolated to one device in the home?
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