5 Messages
Youtube Restricted mode
I don’t know why, but each time I connect to my Xfinity wifi, YouTube restricted mode gets enabled, there doesn’t seem like a obvious option to disable that, i've tried everything, disabling profiles, disabling options that might be enabling restricted mode, youtube restricted mode only came on a week after i installed wifi, can someone help? I’ve tried searching on the internet for my situation, but none helped at all, also note that i have a student discount, which may be a factor towards why it may be enabling this.
XfinityBrianH
Official Employee
•
1.5K Messages
2 years ago
Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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