Visitor
•
1 Message
Your Xfinity Speed Test is unavailable, and appears to have been removed. It directs you to the app for the test, and the app returns you
Your Xfinity Speed Test is unavailable, and appears to have been removed for some time. It now directs you to the app for the test, and the app directs you back to where you started. What is going on?
XfinityMelinda
Official Employee
•
276 Messages
5 hours ago
Hi @user_765bd5! Thank you for bringing this to our attention. Appreciate you reaching out to us on our Community Forum. We aren't currently aware of any issues with the Xfinity Speed Test, but we'd like to learn more about what you're experiencing.
Do you rent a Xfinity Gateway from us? If so, you can use our Xfinity app to run a Whole Home Network Test, which can check for service interruptions, measure the speed to your gateway, and review the connection strength of devices throughout your home. You can learn more here: https://www.xfinity.com/support/articles/test-speed-to-gateway-xfinity-app.
You may also find our https://www.xfinity.com/support/articles/about-speed-test helpful, as additional information is provided about available speed-testing options and how the tool works.
Please let us know if you have an Xfinity Gateway and if there's anything else we can help with.
0
0