Visitor

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2 Messages

Tuesday, July 29th, 2025

Your stupid internet

I couldn't even send a dang message to your chat board I pay for your "high-speed internet" and my download speed is literally 8.62 mbps im tempted to drop yall and get fiber optic from a reliable source

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Official Employee

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411 Messages

27 days ago

Hello, @user_b85zjv, thank you for taking the time to leave a post. Sorry to hear that you are having issues with your download speed. Are you connected wirelessly or hardwired? Are you using your own modem and router or our gateway? 

Visitor

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2 Messages

27 days ago

Im using your [Edited: "Language"] router im also and have always been wireless which hasn't been a problem until I "have to upgrade for the discount" guarantee fiber optic companies wouldn't give me these problems its this whole area between your scammers that call claiming to be xfinity and the company itself that scams us idk what [Edited: "Language"] you want us to do

(edited)

Official Employee

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411 Messages

@user_b85zjv, have you done any troubleshooting steps with the modem?

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