Visitor
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1 Message
Your ISP’s DHCP does not function properly
We have an Asus router. been working fine for months. not I started getting error in the subject last week. They came out and ran a new line. But i am still having issues. After reading other threads i came here to see if i can get my modem reprovisioned.
landolfi
Regular Visitor
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4 Messages
6 d ago
I had this problem and used the Xfinity app to “activate” the modem I already had been using. ASUS also has an FAQ that addresses the specific message (I.e., “your ISP doesn’t assign DHCP addresses correctly” or whatever). It involves changing a WAN setting in the router from aggressive to continuous.
(edited)
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XfinityStephanieK
Official Employee
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478 Messages
5 d ago
Hello, @user_6dc68a. Have you had the opportunity to explore the suggestions above? Are you still experiencing errors with your connection?
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