Hello, user_e4urp1! Thanks for reaching out about the modem activation. I know that can be frustrating to go through. The orange blinking light usually indicates there is no connection to our systems. The coax outlet you are using may not be active. Have you tried a different coax outlet in your home?
XfinityRay
Official Employee
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2.7K Messages
4 months ago
Hello, user_e4urp1! Thanks for reaching out about the modem activation. I know that can be frustrating to go through. The orange blinking light usually indicates there is no connection to our systems. The coax outlet you are using may not be active. Have you tried a different coax outlet in your home?
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EG
Expert
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109.9K Messages
4 months ago
@user_e4urp1
Is this a new service install / new move in ?
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