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user_1q580h
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Thursday, April 4th, 2024 10:16 PM

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XP6 Modem & split bands

My XP6 modem has a setting to allow split bands which I need as I have many devices connected to my network that require 2.4 wifi. It worked with my old Xfinity modem and with the new one until I "tested" it by switching off the "Split Bands" function. When I discovered that some of my devices no longer worked I tried to switch the Split Bands back on but it won't save the setting. How can I get this setting turned back on?

Question

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Updated 

1 year ago

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XfinityThomasA

Official Employee

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2.3K Messages

1 year ago

 

user_1q580h - You can change your home network's WiFi channel selection or mode Using Xfinity xFi, and Using the Admin Tool. XB6 or newer Xfinity Gateways have been upgraded with software that manages advanced WiFi settings automatically to help optimize your home network and provide the best performance possible. Advanced WiFi settings for gateways with this software enhancement are not visible and cannot be managed from the Admin Tool or Xfinity xFi. 

 

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user_1q580h

6 Messages

Doesn’t answer my question 

1 year ago

0

XfinityEmilyB

Official Employee

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2K Messages

@user_1q580h Thank you for keeping us posted so we can make sure you're able to manage your wireless network. Were you able to click the link and follow the instructions to log into your modem's admin page (10.0.0.1) then change the name of your Wi-Fi bands so you can connect to each band individually? 

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1 year ago

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