Visitor
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1 Message
xfinitywifi hotspot
I have a Mac, iPad, and iPhone which won't connect to XfinityWifi or Xfinity public hotspots. These devices all connected last week at the same location (02110) I am trying to connect now.
On my Mac, i have performed:
- Forget Networks
- Re-installed Xfinity Profile and confirmed it's "Verified"
- Selecting either XfinityWifi or Xfinity appears to connect, however Login Page for my Xfinity UN/PW does not pop up. I have tried everything (reset, clear cookies, clear web cache).
Similarly my iphone and ipad stopped connecting. Have downloaded Wifi App to iphone, insured I am logged into my xfinity account. After long delay, the log-in popup appears, but clicking the link to log-in as existing customer does not provide log-in page.
I checked my account balance, all looks good.
Thanks
ccRuben
Retired Employee
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729 Messages
2 years ago
Hello! Thank you for taking the time to reach out. I am sorry to hear you are experiencing these issues. Please send us a direct message, we will be happy to help. Thanks!
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christy20657
Visitor
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3 Messages
2 years ago
So did you help? I don’t see a response.
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EG
Expert
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111.7K Messages
2 years ago
@userEFBoston @XfinityRuben
Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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