Visitor
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2 Messages
xfinitywifi connects but no internet access
This all started when I was trying to figure out why my iPad Mini 5 wouldn’t connect to “xfinitywifi” hotspots when my other devices did. They all connect to my home internet and my sister’s internet just fine, and before I started testing recommended fixes, my iPod Touch 7 and iPhone SE would connect to all “xfinitywifi” hotspots, and now they don’t connect to any.
I’ve tried turning my devices off and on and resetting my network connection settings, which is what made my iPod and iPhone stop connecting to the hotspots in the first place. I’ve tried the hotspots in multiple places, including the one at home, still no internet connection for any of them.
To clarify, it’ll “connect” but will say underneath in yellow that there’s “No Internet Connection.”
The Xfinity outage map says there’s no outages in my area, so I’m stumped.
Accepted Solution
AcqUrrate
Visitor
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2 Messages
3 years ago
Solved it. You have to Click Here
to go to the Xfinity Wi-Fi hotspot page manually to download the secure profile. Something seems to be broken between the hotspot app and the Internet connection, I guess?
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user_5e8ad7
Visitor
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1 Message
3 years ago
I've been having problems with my xfinity prepaid service for a week now it was working and it'll say connected no internet and won't work all day but will work @ 4:30 am til 10:00am and stop again
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