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Saturday, October 12th, 2024 12:28 PM

Xfinity’s Connection is Horrible

XFinity’s connection to the Internet goes in and out all day long. We have had a service rep out here at least three times over the last month and whatever it is, they’re doing to resolve the issue doesn’t work because it eventually goes out again, and again, and again, and again. It’s so frustrating. I never know when it’s gonna happen, it just goes out when it wants to and doesn’t come back up sometimes for hours.

Official Employee

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1.6K Messages

1 month ago

 

user_kp3wor Hello! Thank you for reaching out to us here on our Community Forum. Please send a Direct Message with your full name and address. We'll be happy to investigate this further. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Expert

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107.1K Messages

1 month ago

@user_kp3wor @XfinityBenjaminM 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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