Visitor
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3 Messages
Xfinity Xfi Gateway XB7 internet speeds.
So I just started on xfinity, and have the 1200mbps plan. My roomate and I both use the same type of ethernet cable, but for some reason he's the only one getting high speed internet. Whatever port his computer is connected to on the router blinks green, but mine blinks orange. I've tried switching the cables, switching the ports, everything. I was then told by an xfinity support that only one port will provide high speed internet, and that we wont both be able to have the same speed. Then they told me to buy a secondary router and plug it in to the Gateway after setting the Gateway to Bridge mode, but that didn't work either. Is there something else I've missed or don't understand?
Accepted Solution
Shade2202
Visitor
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3 Messages
3 years ago
I figured it out. I had to go to Network and Internet- Ethernet- Change adapter options- properties- configure- speed and duplex- and then change the value to 1.0 Gbps Full Duplex. Turns out my network adapter was limiting the speed of the connection. Now both computers are running with high speed internet :)
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zip21222
Contributor
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160 Messages
3 years ago
Docs for the XB7T version seem to indicate that only the lower right ethernet port is capable of 2.5gbps speed.
However... they also say that green means the port is linked at 1gbps while amber means the port is linked at 100mbps.
Sorry if I'm preaching to the choir, but not all ethernet connections are the same. They come in 10mbps, 100mbps, 1gbps, 2.5gbps and 10gbps flavors, and while devices with different max speeds usually work well together, the fact is a 100mbps device cannot and will not go any faster than 100 mbps.
Are you certain that YOUR device's ethernet port is capable of greater than 100mbps speeds?
What happens if you connect *only* your device, and connect it to the lower right port?
(edited)
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EG
Expert
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110K Messages
3 years ago
Marked "Solved" topic now being closed.
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