Contributor
•
26 Messages
Xfinity XB7 Router Randomly Rebooting
Editing to add: The only unusual thing would be the Downstream signal is a little high. I noticed this in my logs (traffic stats: bytes sent 2147483647, rcvd 2147483647) so im not sure if that causes a crash or not
Hi Everyone! I have an XB7 Router rental that I had to replace a few times due to it randomly rebooting. I initially thought it was the router itself crashing, but it seems that's not the case. Here's upstream and downstream data
| CM Error Codewords | ||||||||||||||||||||||||||||||||||
| Channel ID |
4
|
1
|
2
|
3
|
5
|
5
|
7
|
8
|
9
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Unerrored Codewords |
0
|
2289524936
|
2288655113
|
2289521500
|
2289539811
|
2289549834
|
2289555463
|
2289559480
|
2289565029
|
2289570170
|
1962271637
|
1962323502
|
1962281967
|
1962286809
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
| Correctable Codewords |
0
|
0
|
873081
|
13044
|
1611
|
0
|
36
|
23
|
0
|
51
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
| Uncorrectable Codewords |
0
|
0
|
685
|
0
|
321
|
0
|
16
|
0
|
0
|
16
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Upstream
|
Channel Bonding Value | |||||
| Channel ID |
17
|
18
|
19
|
0
|
0
|
|
|---|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
|||
| Frequency |
16 MHz
|
22 MHz
|
29 MHz
|
|||
| Symbol Rate |
5120
|
5120
|
5120
|
|||
| Power Level |
43.3 dBmV
|
43.3 dBmV
|
43.8 dBmV
|
|||
| Modulation |
QAM
|
QAM
|
QAM
|
|||
| Channel Type |
ATDMA
|
ATDMA
|
ATDMA
|
|||
|
Downstream
|
Channel Bonding Value | |||||||||||||||||||||||||||||||||||
| Channel ID |
0
|
1
|
2
|
3
|
4
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
193
|
194
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
|||||||||||||||||||||||||||||
| Frequency |
489 MHz
|
375 MHz
|
381 MHz
|
387 MHz
|
393 MHz
|
690000000
|
957000000
|
|||||||||||||||||||||||||||||
| SNR |
46.4 dB
|
46.3 dB
|
46.3 dB
|
46.3 dB
|
46.3 dB
|
46.0 dB
|
45.1 dB
|
|||||||||||||||||||||||||||||
| Power Level |
8.2 dBmV
|
7.3 dBmV
|
7.3 dBmV
|
7.3 dBmV
|
7.3 dBmV
|
9.3 dBmV
|
9.5 dBmV
|
|||||||||||||||||||||||||||||
| Modulation |
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
OFDM
|
OFDM
|
|||||||||||||||||||||||||||||
XfinityDilary
Official Employee
•
2.2K Messages
2 months ago
3
0
EG
Expert
•
110.3K Messages
2 months ago
@YukamoRan @XfinityLinda
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
1