twcrumley's profile

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1 Message

Wed, Apr 8, 2020 10:00 AM

Xfinity wifi

I am trying to connect a windows 10 laptop to the xfinity wifi at a remote location. I already have another laptop connected. when i go to look at the availible wifi connections, i do not see secure "xfinity" or the open "xfinitywifi" connections.

 

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jav6joev

Bronze Problem Solver

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2.1K Messages

1 y ago


@twcrumley wrote:

I am trying to connect a windows 10 laptop to the xfinity wifi at a remote location. I already have another laptop connected. when i go to look at the availible wifi connections, i do not see secure "xfinity" or the open "xfinitywifi" connections.

 


What troubleshooting steps have you done? 

Have you turned WiFi off/on on your Win10 laptop? 

Does it see any available WiFi connections?  Have you ever used WiFi with the Win10 laptop?

Have you run Windows Network Diagnostics on the WiFi connection?

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