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Saturday, October 26th, 2024 7:32 AM

Xfinity wifi online but not discoverable by any devices

I have tried restarting, reseting, hard reseting and reinitializing the gateway router device. Its not effective and i am not able to connect to the wifi at all. Need help connecting and getting back online.

Expert

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107.1K Messages

28 days ago

The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section for assistance. 

Official Employee

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1.4K Messages

26 days ago

user_vhy08b have you checked the status of your connection using the Xfinity app? If there's no service interruption, and your modem is online, make sure that are no rules enabled within the app that are going to disable Wi-Fi

2 Messages

It was the router/gateway issue, got it replaced. Thanks :)

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