Hello user_zrh2zs thanks so much for reaching out here on our Xfinity Forums! Is this still a concern for you, and have the suggestions by our Expert @EG been helpful?
To help in self-diagnosing internet service issues, we have a ton of great resources compiled from our community members and Experts
EG
Expert
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116.4K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityAlfonso
Official Employee
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2.4K Messages
7 hours ago
Hello user_zrh2zs thanks so much for reaching out here on our Xfinity Forums! Is this still a concern for you, and have the suggestions by our Expert @EG been helpful?
To help in self-diagnosing internet service issues, we have a ton of great resources compiled from our community members and Experts
ANSWERED: Tips for Troubleshooting Your Xfinity Internet Connection
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