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Thursday, October 30th, 2025

Xfinity technician to install a new coaxial line

How do I get an  Xfinity technician to install a new coaxial line

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Official Employee

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1.6K Messages

2 hours ago

Good Morning, @user_vpg7bi! Thank you so much for taking the time to reaching out to us here on the Xfinity Forums! We can certainly help with getting anything set up for a new outlet. There would be a one time fee associated with scheduling the visit, but I would be more than happy to work on scheduling that for you. Can you please send us a DM to get started? 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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