@user_s4m5j9 thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to address concerns tied to an inactive account billing. I would be more than happy to assist you with getting that cleared up. Just to confirm, this will be regarding a residential service account and not an Xfinity Mobile account, correct?
EG
Expert
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119.4K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
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2.2K Messages
2 hours ago
@user_s4m5j9 thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to address concerns tied to an inactive account billing. I would be more than happy to assist you with getting that cleared up. Just to confirm, this will be regarding a residential service account and not an Xfinity Mobile account, correct?
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