Visitor

 • 

1 Message

Sunday, July 19th, 2026 10:38 PM

Xfinity Support

Need help with a billing dispute for a closed account.

Oldest First
Selected Oldest First

Expert

 • 

119.4K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.2K Messages

2 hours ago

@user_s4m5j9 thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to address concerns tied to an inactive account billing. I would be more than happy to assist you with getting that cleared up. Just to confirm, this will be regarding a residential service account and not an Xfinity Mobile account, correct? 

forum icon

New to the Community?

Start Here