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user_2lx1l2
1st Topic

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1 Message

Thursday, May 15th, 2025 6:04 PM

Xfinity support

My buried internet line was cut today when we had a tree removed. We were told the line has to be buried at least 36” in the ground and ours was less than 1” into the ground. My girlfriend works from home. We NEED this fixed today 

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Updated 

1 day ago

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EG

Expert

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110.4K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityVictor

Official Employee

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1.3K Messages

1 day ago

 

user_2lx1l2 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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