U

Visitor

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1 Message

Wednesday, April 23rd, 2025 3:20 PM

Xfinity support

Hi. I ordered an internet modem to one store and need to see if I am able to pick it up from a different store instead. I have not been able to get on the phone with a real person and need to talk through it. 

Expert

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110K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

2 days ago

Thank you for joining the Xfinity Forums community and for reaching out to us here for help with your equipment pick-up, UserIM1590! When you order in-store pickup up, you can visit any nearby Xfinity Service center to pick it up. No call needed, simply stop by a store near you! I hope this info helps!

 

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