Visitor
•
2 Messages
Xfinity Support
I recently upgraded to the 2,000 Mbps plan and installed a new xb8 gateway. Prior to the upgrade I was getting 800-900 Mbps speeds using an xb7 gateway. Since the upgrade I’m getting. 300-400 Mbps Wi-Fi and even slower with a wired connection. Has anyone else had this issue and resolved it? I’ve had tech support help twice online and no resolution.
XfinityAngie
Official Employee
•
303 Messages
2 months ago
@user_025cf8, Let us know if you are still having trouble with your internet speed. We would love to help.
0
0
user_025cf8
Visitor
•
2 Messages
2 months ago
Yes still the same issues
1
0