xFinity supplied Router/Gateway is blocking a specific website
My xFinity supplied router started denying access to a specfic website 2 days ago.
Before then I was able to connect to the website without issue.
Others can access the webiste through non xFinity routers.
I can acess the web site when connecting to my cell phones wifi hotspot.
The company who manages the web site said it was a specific IP address that was blocking their site.
That IP address is my xfinity supplied router/gateway.
I was on the phone and computer for 3 hours yesterday with 3 people and another 2 hours today with 4 people from xfinity.
I had to start over today.
My router was turned off and on again multiple times and reset to factory default 1 time.
I was told it would be fixed within 24 hours from today and that they would call me in 72 hours to see if it is fixed.
It would be nce if there were a case number that i could login to to check the status.