cpupro's profile

Contributor

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58 Messages

Thursday, July 23rd, 2026 8:29 PM

Xfinity Speed Test

Now you've taken away the "Xfinity Speed Test" on the web, really, did it really cost that much to have it?

You now say "must me done in the app" on your phone, great. I don't want to run for my phone every time I want to check this. WHAT IS REALLY BAD is now you can't see what you're upload speed is, that usually tells me if something is up when I am on my computer doing work.

Well, where do we see our upload speed now or is it not going to be done anymore?

Once again, negative relations with customers for the profit margin. Don't you already take enough money from us?

Disgruntled customer.

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Official Employee

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431 Messages

1 hour ago

@cpupro, thank you for taking the time to post on our Xfinity Community Forums page. I understand where you are coming from, and I can submit feedback regarding the speed test no longer being available on our website. While the app only shows the download speeds, it does allow troubleshooting for specific devices in the event you have connectivity issues with a device connected to your network.

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