Hi user_r5un15! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I am sorry to hear that you have not been able to successfully utilize the Xfinity speed test. Just to confirm, are you trying to run the speed test here, Xfinity Speed Test - Check Your Internet Speed? Also, are you trying to run the speed test on a computer/laptop or on a mobile device?
XfinityAmira
Official Employee
•
4.4K Messages
2 days ago
Hi user_r5un15! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I am sorry to hear that you have not been able to successfully utilize the Xfinity speed test. Just to confirm, are you trying to run the speed test here, Xfinity Speed Test - Check Your Internet Speed? Also, are you trying to run the speed test on a computer/laptop or on a mobile device?
We look forward to assisting you!
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