New Poster
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2 Messages
Xfinity Speed Test Error
The above error happens numerous times and I have to press the "Restart" button numerous times until it finally is able to perform the test. Please help. Our email address is: [Edited: "Personal Information"]
XfinityAlyssaA
Official Employee
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2K Messages
4 years ago
Good morning u/rpeek522 and thank you for reaching out on our Forums page regarding your xFi app concerns. I hope you are having a wonderful week so far and am sorry to hear that you are experiencing issues trying to run speed tests from the xFi app. Are you experiencing errors on any other page of your app or experiencing any other general connectivity issues? Have you tried uninstalling and reinstalling the app as well?
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user_576443
Visitor
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1 Message
4 years ago
I'm also having the same issue. Just got a new gateway (XB7) and re-installed the app.
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