Visitor
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1 Message
Xfinity services
Hi, I previously use to use this service but I’ve moved to a different complex here in Rio rancho. I tried to sign up again for services but it says you guys are unavailable in my area, which is a little confusing when my landlord says that we go thru you guys to get WiFi here. And that yes you guys do services in this complex. What is the next step to be able to recieve xfinity wifi services in my area.
XfinityBenny
Official Employee
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1.8K Messages
10 hours ago
@user_q02y8v We can double check the location. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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