Xfinity service

Hey there user_90s9o4, that's a long time to be dealing with an intermittent connection. I'm sure you're exhausted by it, but I'd love a chance to work with you and get to the bottom of this once and for all. You mentioned past tech visits, so I'd like to review your account to get up to speed. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

@user_90s9o4 @XfinityMarcos 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.