Visitor
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1 Message
xfinity prevents me from connecting to webpage
Hello, does anyone have a solution to the following issue? The game launcher for old school runescape needs to access the following web page: https://oldschool.runescape.com/jav_config.ws but it is a guaranteed connection timeout if I'm connected to xfinity hardline internet or wifi. I'm located on the west coast of the United States. I can use VPN or a Tor browser and access that page without issue.
Not even sure how to get assistance from xfinity for this kind of issue. Whenever I contact xfinity, they just let me know I have internet and it's not an outage lol. I'm curious why this particular web site is inaccessible as of this morning, and what I can do about it. I've been playing this game for years.
Thanks if you can provide any assistance. <3
user_c15824
Visitor
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4 Messages
2 years ago
Experiencing same issue, bay area california. Worked fine last night around 1 am~ Tried this morning does not work.
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shanelee72
New Poster
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7 Messages
2 years ago
@user_c15824 I also have this issue from San Jose. When I traceroute, all my traffic stalls in Hayward:
be-399-ar01.hayward.ca.sfba.comcast.net
The problem is preventing me from accessing any of my company's internal systems that are located in SoCal. All traffic stalls in Hayward. My coworker who also lives in San Jose can access these are traceroute to the same servers, but her traffic is routing through Santa Clara.
I think Hayward is having an issue.
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User.Name2
Visitor
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2 Messages
2 years ago
I'm also experiencing network traffic issues.
Traffic times out at be-399-ar01.hayward.ca.sfba.comcast.net [68.86.143.89]
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CCShaina
Problem Solver
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393 Messages
2 years ago
@chericks Thank you for reaching out to us here at the Xfinity Community Forums regarding access to this particular web page. Based on the replies to your thread, multiple users in the area were having internet access difficulties as part of a known issue that should be resolved at this time. Please let me know if you are still experiencing issues accessing this or any other pages and we would be happy to assist!
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