leftturn61's profile

Contributor

 • 

34 Messages

Tue, Feb 9, 2021 2:00 AM

Xfinity pods not working

Is there a system wide problem with the pods? Mine are not working still. 

Responses

leftturn61

Contributor

 • 

34 Messages

4 m ago

The white light is blinking on them and the xfinity app shows them offline. I have tried everything.

Again

Expert

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25.8K Messages

4 m ago

@Sprinklr4, please stop using this nick and use your official employee username. All posts using the Sprinklr4 username are removed.

Thanks
ComcastAmira

Official Employee

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2.3K Messages

4 m ago

I can definitely see how that would be frustrating when you've already tried getting them to work, and they're still not responding! I don't want to have you duplicate steps you've already tried, so can you please tell me what you've done to troubleshoot, including the order you've taken certain steps in? (Ex: Did you unplug all pods then the modem to reboot, then plug all pods back in?)

 

Also, have you had one or more of your Pods unplugged for an extended period of time recently?

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