joshmkim's profile

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2 Messages

Wednesday, September 9th, 2020 10:00 AM

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Xfinity Pods Going Offline

I have an Xfinity gigabit connection - and 6 pods spread throughout my house. Like many people have said in this Community Forum, I frequently have the pods go offline.  Sometimes the pods will come back after a while without any intervention. Other times it takes unplugging and replugging the pods in - and waiting.  Sometimes I need to restart the gateway.  

 

I never had this issue with other mesh networks from wither Google or Amazon.  I purchased the pods to have the best alignment with my Xfinity system, and I'm shocked at the bugginess of Xfinity's hardware and software.  It is amazing that Xfinity gets away with releasing such substandard products.  (I used a different word than "substandard" but the Xfinity AI told me I had to change it).

 

Any advice?

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New Poster

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1 Message

5 years ago

Same issue. No resolution.

Visitor

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1 Message

@Itisme1 same issue the robot answers are waste of time! Very frustrating

Expert

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111.7K Messages

@Itisme1 

Please create a new topic of your own here on this board detailing your issue. Thanks.  9 month old dead thread now being closed.

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