2 Messages
xfinity pod
Hi. As part of my xfinity subscription, I was provided a pod to increase the internet coverage in my house. That pod somehow is no longer connecting. I went through support the other for hours but they were not able to have it fixed. I believe the next step would be to have it replaced. can you help me with this? Thank you
XfinityVictor
Official Employee
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1.3K Messages
1 month ago
Thank you for creating a public post. We will be reaching out to you shortly via DM.
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EG
Expert
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109.7K Messages
1 month ago
@user_sysbzf @XfinityVictor
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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