1 Message
Xfinity Outages
Pathetic. Since I have joined I have seen way more outages as opposed to Atnt Fiber. Its frustrating to see network down when you are working from home and it doesn’t even gets restored for 3-4 hrs. Loosing almost half a day. Totally unacceptable!
EG
Expert
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110.8K Messages
1 year ago
First. When these outages occur are they being officially indicated here with any info about them ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinityBradM
Official Employee
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915 Messages
1 year ago
Hey there, @user_ofpune. Our expert @EG has provided some insight on how to track those interruptions and if they are area-wide or specific to your account. If they are not area-wide can you provide some details about the intermittent connection you're experiencing and any sort of troubleshooting steps you've taken.
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